🎉 ZERO ADVANCE BOOKING AVAILABLE • BOOK NOW & PAY ON PICKUP • 🚐 TEMPO TRAVELLER • ✨ FORCE URBANIA • 🚗 CARS • 🚌 LUXURY BUSES • 📞 CALL NOW: +91 7703956880🎉 ZERO ADVANCE BOOKING AVAILABLE • BOOK NOW & PAY ON PICKUP • 🚐 TEMPO TRAVELLER • ✨ FORCE URBANIA • 🚗 CARS • 🚌 LUXURY BUSES • 📞 CALL NOW: +91 7703956880
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RentRun
Privacy Policy - RentRun travel and cab rental service in Delhi NCR

Privacy Policy

Your privacy matters to us. This page explains how RentRun Travel Company collects, uses, and protects your information when you book a ride or contact our team.

Confidentiality and responsible data handling

Information We Collect

When you enquire about our travel services, we may collect personal information such as your name, phone number, email address, trip dates, pickup and drop locations, and any travel preferences relevant to your booking request.

How We Use Your Information

We use the information you provide to respond to your quote requests, confirm bookings, coordinate transport services, improve customer support, and maintain service quality. We may also use your contact details to communicate important trip updates, support requests, and account-related notifications when necessary.

Data Protection

RentRun Travel Company follows reasonable administrative, technical, and operational safety measures to protect personal information against unauthorised access, misuse, loss, or disclosure. Information shared with partners or vendors is limited to what is required to deliver the booked service.

Cookies and Analytics

Our website may use cookies or similar tools to understand visitor usage patterns, improve page performance, and support customer experience. You may disable cookies in your browser settings, though some website features may be affected.

Third-Party Links

Our website may contain links to third-party websites. We do not control their privacy practices, and we recommend reviewing their privacy policies before sharing any information.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us. We will respond to such requests in accordance with applicable law and business requirements.

Frequently Asked Questions

Answers to common queries about vehicles, bookings, payments and our services.

What is a Tempo Traveller and when should I choose one?
Tempo Traveller is a spacious, comfortable mini-coach ideal for group trips, family tours and long-distance outstation travel — choose it for groups of 9–26 travellers or when you need extra luggage space.
What is Force Urbania and who is it suitable for?
Force Urbania is a premium multi-purpose van offering luxury interiors for small groups (10–17). It’s perfect for corporate transfers, airport pickup for multiple passengers and premium family trips.
When should I book a Luxury Bus?
A Luxury Bus is recommended for large groups, weddings, corporate outings or pilgrimages where comfort, onboard amenities and coordinated travel are priorities.
Do you provide specialised Chardham Yatra packages?
Yes — we offer custom Chardham Yatra itineraries with experienced drivers, required permits and route planning. We can handle single or multi-day packages with safe night halts.
How do your Airport Transfer services work?
Our Airport Transfer includes flight tracking, punctual pickup/drop, professional drivers and clean vehicles. You can book one-way or round-trip transfers with fixed pricing and GST invoicing.
Can I book vehicles for corporate events and employee transport?
Yes — we provide corporate booking solutions with contract options, monthly invoicing, bulk discounts and dedicated account support for employee transportation and event logistics.
Are your drivers verified and experienced?
All drivers are background-verified, licensed and trained for long-distance and hill driving. They follow safety protocols and maintain courteous service standards.
What payment methods do you accept?
We accept UPI, major debit/credit cards, netbanking and bank transfers. For corporate bookings we support invoicing and scheduled payments. Taxes and GST are clearly shown in the quote.
What is your cancellation and refund policy?
Cancellation terms depend on the booking type and lead time. Refunds (if applicable) are processed after deductions for any incurred expenses. Full policy details are provided at booking and in confirmation emails.
How do I make or modify a booking with RentRun?
You can book online via our quote form, call us, or message on WhatsApp. To modify bookings, contact support with your booking reference and we’ll update trip details subject to availability.